Returns – Regular Purchases
If you aren’t completely satisfied with your purchase, it may be returned or exchanged in the same condition within 14 days for a complete refund, less any delivery charges. Returned merchandise must be in the condition sold (unused and new) with original packaging and tags intact. We regret that we cannot accept returns or exchanges for goods that are not in perfect condition.
Returns – Gift Receipt
Items returned with a Gift Receipt can either be exchanged for something new or refunded on a Lil Bunnies Card of the amount that was paid, to spend on anything on our online store.
Non-Refundable and Non-Exchangeable items:
We regret that the following items cannot be refunded and exchanged:
- Any customized/personalized items
- Lil Bunnies Gift Card
- Lingerie and shapewear
- Breast pumps
- Assembled toys and furniture
- Sale/discounted Items
- Skincare products which have been opened